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ITC Resilience Centers – Sderot and the Gaza Region Communities

 

 

The security situation in the Gaza region is defined as a “constant state of alert". Each rocket or mortar that is fired is accompanied by the sounding of the “code red” alert system, which in and of itself

ITC Resilience Centers – Sderot and the Gaza Region Communities

The security situation in the Gaza region is defined as a “constant state of alert". Each rocket or mortar that is fired is accompanied by the sounding of the “code red” alert system, which in and of itself can trigger anxiety reactions. The precariousness of the security situation over the past 13 years has made the population vulnerable in every aspect of their lives, at the level of mental strength and resilience, their feelings of personal safety and security, their employment status, the relationships between couples and between parents and their children, the level of focus and concentration of children in school, and more.

In response to this reality, the work of creating the model and the partnership for the Resilience Centers was initiated in collaboration by ITC and its many partners in 2005. It is an innovative psychosocial concept and model that combines a comprehensive clinical response to individual psycho-trauma and stress; team training and support for volunteers and professionals working with the population in helping and care giving capacities; and – most critically for Israel’s homeland security – coordination of emergency response plans in partnership with local municipalities. All these elements are essential to building the individual and community resilience needed so that residents of Israel can go on with their lives with resolve and hope, despite awareness that an alert can sound at any time.

The five Resilience Centers provide psycho-social care to the 60,000 residents living in the Gaza region, who have been suffering from daily existential threats since the year 2000. The centers are located in the city of Sderot and in the four regions located along the border with Gaza: Hof Ashkelon, Sdot Negev, Sha’ar Hanegev, and Eshkol.

Services of the Resilience Centers

The centers provide care to residents at the individual level, the community level, and the municipality level:

Direct Clinical Care – Residents are entitled to care provided by social workers, psychologists, and other mental health professionals, and pay a symbolic amount for these services. Each resident is entitled to 12-18 sessions covered by the National insurance. Clients of the resilience centers represent all ages and all sectors of the population. In 2011, more than 1,800 residents were treated at the resilience centers, and since the inception of the centers (Dec. 2007), approximately one quarter of the population has received treatment or has participated in coping seminars.

Training and community work – The resilience centers provide training for mental health professionals including social workers and psychologists, for educational staff, for parents, for nurses and doctors, for community emergency response teams, and for volunteers. This partnership enables teams working with the population access to the professional knowledge of Israel Trauma Coalition experts. The challenge of providing rehabilitation for ongoing trauma has led therapists and experts to seek new and unique interventions. Today, therapists are using innovative techniques for the treatment of shock and post-trauma symptoms.

Emergency Preparedness – The resilience centers work in partnership with the five local municipalities in order to prepare the municipality for an emergency, and to cope with emergency situations in real time. ITC experts working alongside local professionals help to prepare the local municipal staff for how to operate during an emergency. For example, in 2011, 106 dispatchers were trained in how to identify stress among hotline callers, and how to provide first aid.

can trigger anxiety reactions. The precariousness of the security situation over the past 13 years has made the population vulnerable in every aspect of their lives, at the level of mental strength and resilience, their feelings of personal safety and security, their employment status, the relationships between couples and between parents and their children, the level of focus and concentration of children in school, and more.

 

In response to this reality, the work of creating the model and the partnership for the Resilience Centers was initiated in collaboration by ITC and its many partners in 2005. It is an innovative psychosocial concept and model that combines a comprehensive clinical response to individual psycho-trauma and stress; team training and support for volunteers and professionals working with the population in helping and care giving capacities; and – most critically for Israel’s homeland security – coordination of emergency response plans in partnership with local municipalities. All these elements are essential to building the individual and community resilience needed so that residents of Israel can go on with their lives with resolve and hope, despite awareness that an alert can sound at any time.

 

The five Resilience Centers provide psycho-social care to the 60,000 residents living in the Gaza region, who have been suffering from daily existential threats since the year 2000. The centers are located in the city of Sderot and in the four regions located along the border with Gaza: Hof Ashkelon, Sdot Negev, Sha’ar Hanegev, and Eshkol.

 

Services of the Resilience Centers

 

The centers provide care to residents at the individual level, the community level, and the municipality level:

 

Direct Clinical Care – Residents are entitled to care provided by social workers, psychologists, and other mental health professionals, and pay a symbolic amount for these services. Each resident is entitled to 12-18 sessions covered by the National insurance. Clients of the resilience centers represent all ages and all sectors of the population. In 2011, more than 1,800 residents were treated at the resilience centers, and since the inception of the centers (Dec. 2007), approximately one quarter of the population has received treatment or has participated in coping seminars.

 

Training and community work – The resilience centers provide training for mental health professionals including social workers and psychologists, for educational staff, for parents, for nurses and doctors, for community emergency response teams, and for volunteers. This partnership enables teams working with the population access to the professional knowledge of Israel Trauma Coalition experts. The challenge of providing rehabilitation for ongoing trauma has led therapists and experts to seek new and unique interventions. Today, therapists are using innovative techniques for the treatment of shock and post-trauma symptoms.

 

Emergency Preparedness – The resilience centers work in partnership with the five local municipalities in order to prepare the municipality for an emergency, and to cope with emergency situations in real time. ITC experts working alongside local professionals help to prepare the local municipal staff for how to operate during an emergency. For example, in 2011, 106 dispatchers were trained in how to identify stress among hotline callers, and how to provide first aid.

 

Resilience Centers – A unique partnership with government ministries and local councils
Useful information for crisis situations
Practical advice for parents and a guide to terror and trauma
Annual Report for Resilience Centers
A summary of annual activities and accomplishments
Events, trainings, and conferences
Map of Resilience Centers and Contact Information

Our Mission

The mission of the Israel Trauma Coalition (ITC) is to create a continuum of care in the trauma field, response and preparedness, by leveraging diverse resources to initiate, prioritize, and optimize services.

In the past 13 years  the ITC has proven its effectiveness in partnering with over 60 organizations including government ministries and Home Front Command to ensure a comprehensive view of the trauma field, timely delivery of needed services, resilience building at a personal, community and national level and influencing policy.